Aurora Pro Services I Heating Cooling Plumbing Roofing Electrical
Review Summary
Aurora Pro Services receives mixed reviews. Positive feedback highlights professionalism, thoroughness, clear explanations, and efficient service from technicians like Carlos, Gio, Nicolas, and Aaron. Dispatcher Tami and technician Al are also praised. However, negative reviews cite high prices, slow paperwork, missed appointments, and questionable practices, including a potential misdiagnosis of an HVAC issue.
Reviews
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(1188 reviews)
Kim Hicks
Carlos was an outstanding technician. He demonstrated a high level of professionalism and a strong commitment to service. I appreciated how he took the time to show me videos and pictures of the issue, explain the resolution process, and test his work to confirm that the repairs were complete and effective. He truly deserves a five-star rating.
Catherine Arnold
Aurora did an excellent job fixing some work that another HVAC company did not do correctly. They were thorough, respectful, explained everything well and knew what they were talking about. They are on the higher end of cost, but I would highly recommend them due to their knowledge and their competency. It's better done right the first time. I will be using them again.
Casey Smith